MSKIC Champions Teleradiology Best Practices in SELF Magazine Article Blasting Other Teleradiology Companies.
MSKIC was cited in the current issue of SELF magazine this week as a Champion of Best Practices for Teleradiology. This article describes some unfortunate outcomes that result when teleradiology is used as a commodity rather than a collaborative medical consultative specialty. As you know MSKIC is a champion for a close working relationship between the patient, the ordering physician and the radiologist. MSKIC has developed best practices for teleradiology and is committed to providing checks and balances to avoid the unfortunate outcomes resulting from less stringent practices by other (and sometimes cheaper) teleradiology companies. Unfortunately, many times you get what you pay for!
Direct Quote from SELF MAGAZINE:
“What really makes a difference is teamwork, says Douglas K. Smith, M.D.,
president of Musculoskeletal Imaging Consultants in San Antonio. Superior tele-
radiology companies offer video conferencing between radiologists and clinicians,
sometimes patching in the patient. Dr. Smith’s company also developed software
that allows clinicians to review the work of different radiologists and matches them with those they like; he envisions a future in which patients could also weigh in. “You can outsource images to the lowest bidder, which increases the disconnect
with patients, or you can use technology to build a closer relationship,” he says.
Patients can encourage more back-and-forth, too. At the time a scan is taken, Dr. Moore suggests, ask, where will my study be interpreted? Is the radiologist credentialed to read it? Is the facility accredited by a national agency such as the Joint Commission? You can also find out who read your scan by asking for a copy of her report. Then, if symptoms persist and you suspect you’ve been misdiagnosed, you can talk to your physician about getting a second opinion from a different source. You can also quiz your M.D. on whether she’s talked to the radiologist, reinforcing the idea of communication. Dr. Smith suggests having your doctor write a brief summary of your case-symptoms, meds, diagrams of where you hurt-and asking the person taking your images to scan it into the computer for the radiologist. “We like to put together the history,” he says.
Telaradiology can be a method to enhance the exchange of information between treating physicians and patient care; it should help serve as a mechanism to improve patient care if applied using the best practices. Please contact MSKIC to learn how we do that.