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Frequently Asked Questions About Teleradiology, Common Complaints, MSKIC Policies

Click on the question below to see the answer. If you don't see the answer to your question below, please call 210.587.6937 or email us today.


“With other teleradiology companies, my MRI exams are read by rookies I don’t know and can never reach when I have questions.”

At MSKIC, you have your own primary radiologist that reads most of your MRI exams. Your radiologist is just a phone call away and can be reached using our toll-free number (866-690-0008).
“At other teleradiology companies, we can never tell whether a study has been read and have to wait while forever while the teleradiology company tries to find the report and FAX it to us”


At MSKIC, you can determine the status of all your studies from the time the images reach our server from the MRI scanner. You can see when each study was received, whether there are previous studies, and confirm that your radiologist is actively reviewing the study. Reporting takes only a few minutes using our voice recognition technology and your report is available to you online and print or import into your electronic medical record immediately.
"When I need a STAT report, I can’t get a written report delivered to me and I find that I have to make several phone calls to get a report. Sometimes the final report is significantly different than the preliminary report rendered by a different radiologist and arrives after I have made important decisions based on the preliminary report rendered by an “on call” radiologist."


At MSKIC, all STAT studies are interpreted as final reports. If you like, you can receive email notification when the report is ready for your review. Then you can download and print the report from the web site. You can interactively review the case online with your radiologist.
"My orthopedic group has an “in office” extremity MR scanner but I can’t get the local radiology group to help us optimize our imaging technique or read the MRI scans."


MSKIC has extensive experience working with extremity MRI units, open MRI (EMRI) scanners, and various in-office MRI scanners. MSKIC can assist you in MRI protocol development and monitoring quality assurance issues. When your MRI technologists have questions, MSKIC can view the images and suggest solutions while the patient is still on the scanner. We can provide accurate and timely reports to your orthopedic group.
"I have a good relationship with a local radiology group but I am not happy with the interpretation of orthopedic and spinal imaging studies."


MSKIC works with multiple radiology groups providing subspecialty coverage for groups that had a need for additional orthopedic and spinal imaging interpretation. We are currently licensed for practice in 34 states and can license in additional states on request. We are interested in working as partners with local radiology groups to enhance and not to replace important local professional practice relationships. MSKIC wants to enhance your relationships not replace them.
I am an imaging center and I have a general radiologist who reads most of my studies. The problem is we are unable to attract referrals from orthopedists, spinal surgeons, hand surgeons, or rheumatologists for specialty readings.


MSKIC partners with many MRI imaging centers as “Practice Builders” to build or enhance relationships with your orthopedic surgeons and spine surgeons. MSKIC radiologists communicate well with sub-specialists in these areas and can help you solidify your relationships and increasing referrals. MSKIC can convert your most troublesome and demanding referring physicians into your most loyal and satisfied referring physisicans.
"I don’t feel like an important client for other larger teleradiology groups. I frequently get “lost in the shuffle” and can’t talk to the radiologist when I have questions or when I have important clinical information, I can’t get this information to the radiologist who will be reading the study."


At MSKIC, your concern is always our concern and you are the most important client we have. The owner and founder of MSKIC has surgical experience and understands how critical it is to get a specific question answered when trying to make treatment decisions for your patients. We understand that you are very busy in your practice and we value your time. We have designed a system that is user friendly and customer-need driven..

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